Privacy
Website Terms and Conditions
The purchase of services from this web site is governed by these terms and conditions. By accessing the site you agree to be bound by these terms and conditions. We reserve the right to change, modify, substitute or remove, without notice, any information on this site as necessary.
About the agency
We aim to deliver the best possible customer experience and we therefore adhere to all current and proposed legislation in addition to trade body guidelines. The conditions detailed below do not affect your statutory rights. These include all of the current guidelines relating to the information that we hold about you.
We reserve the right to reject any message sent by us on your behalf to a third party that we consider may offend the recipient for defamatory, racist, offensive, harassing, threatening, vulgar, abusive, indecent, obscene, menacing or in breach of confidence, copyright or any other legal rights, or which may cause embarrassment or distress to any person or is otherwise unlawful or objectionable.
You also agree that you will not impersonate any person including, but not limited to, any of our employees or clients. You are entirely responsible for any text or other material that you post or send on this message system and we accept no liability for any such content.
Methods of Payment
We accept payments by bank transfer our bank details are available on request.
Legal Statement
Every care has been taken to describe items as accurately as possible; however slight variations may due nature of some of the services.
Prices are subject to alteration and changes in VAT without notice. Should a service not be available a substitute of a similar product of equal or greater value will be made.
This website, any content contained herein and any contract brought into being as a result of usage of this website shall be governed by and construed in accordance with the laws of England. The parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.
Nothing in these Terms and Conditions affects your Statutory Rights. Errors and omissions excepted.
Use of this Website from outside the UK
Unless otherwise specified, the materials on this website are directed solely at those who access this website from the United Kingdom, Europe, USA, Canada, Hong Kong, Australia or New Zealand. Those who choose to access this site from other locations are responsible for compliance with local laws if, and to the extent, local laws are applicable.
At this point the contract for our sale and your purchase of the services shall be made and the contract shall be formed at the place from which our acceptance email is sent to you.
Privacy Statement
We are committed to protecting your privacy and security as our customer. We are obliged by the Distance Selling Directive, the Data Protection legislation and all current Trade and Legal precedence and policies to respect your wishes.
From time to time we may use the information gathered in order to send you promotional information from Hwagency and connected companies.
We have however, adopted a policy allowing you to opt out at any time. You can at any time ‘contact us’ and we will opt you out of any aspect of our marketing programme.
We collect information about you for two reasons: firstly to process the services we provide and secondly, to provide you with the best possible service.
We collect the following information name, email address, and telephone number and order history. We never collect other sensitive information about you.
Changes to the privacy policy
We reserve the right to change and update the privacy policy and these changes will be posted on our web site. We encourage you to visit this page from time to time to ensure you are aware of any changes we may have made.
Privacy policies of link sites
While we carefully select the Web sites to which we link, we are not responsible for the privacy practices or the content of these Web sites.
Contact us
If you have any concerns regarding any personal information relating to you that we are holding, please contact us directly by using the details on our “contact us” page.
Security
Our servers are continually being updated with latest operating system upgrades that include the latest security updates.
Damage to your Computer
Hwagency makes every effort to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it won’t cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website and screen out anything that may damage it and Hwagency shall not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.
Browser cookies
We do not use cookies for collecting personal information and we will not collect any information about you except that required for administration of the web server.
When you visit this website, your IP address, browser and version, operating system and the site you came from are stored in a log file. This information is only used for statistical purposes to help improve this site. Log files do not contain any personal information.